99x99 Terms and Conditions

1 Introduction and Scope

These terms and conditions ("Terms") form a legally binding agreement between the 99x99 online casino and betting platform ("Platform", "we", "us") and all its users ("you", "member"). By accessing the 99x99.cam website, opening an account, or taking part in any game or service, you confirm that you have read, understood, and agreed to these Terms in full.

We reserve the right to amend or update these Terms at any time. Changes take effect as soon as they are published on the website. Continued use of the platform after any change means you accept the updated Terms.

2 Age and Eligibility Requirements

To register as a member of 99x99 and to use any game or betting service, you must be at least 21 years old. Use of this platform by minors is strictly prohibited.

• By registering, you confirm that you are at least 21 years old.
• We may request relevant documents at any time to verify your age.
• Providing false age information will result in immediate account closure and funds may be forfeited.
• We reserve the right to temporarily suspend any account if we have reasonable grounds for suspicion.

3 Account Registration and Verification

Each member may hold only one account. Opening multiple accounts is strictly prohibited and will be treated as fraud.

• All information provided at registration must be accurate, complete, and up to date.
• A copy of a national ID card or passport may be requested for account verification.
• Operating multiple accounts from the same device, IP address, or payment method is prohibited.
• If any registration details change, notify our support team immediately.
• You are solely responsible for keeping your account login details confidential. Sharing your password with any third party is prohibited.

4 Account Suspension and Closure

99x99 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Fraud, deceptive activity, or misuse of the system.
• Operating multiple accounts.
• Bonus abuse or arbitrage betting.
• Money laundering or suspicious financial activity.
• Providing a false identity or information.

If you wish to close your account yourself, please contact our support team. You will be given the opportunity to withdraw any remaining legitimate funds before the account is closed.

5 Deposit Rules

To deposit money at 99x99, we support the mobile banking methods commonly used in Bangladesh.

• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• The minimum deposit amount for each method is ৳100.
• The account used for the deposit and the registered member's identity must match — payments in a third party's name are not accepted.
• If a deposit fails for any reason, notify the support team immediately.
• All deposits are processed in Bangladeshi Taka (BDT / ৳).

6 Withdrawal Rules

The following rules apply to withdrawing winnings:

• The minimum withdrawal amount is ৳500.
• Withdrawals will only be processed to the registered payment account.
• Withdrawal requests are generally completed within 15 minutes to 2 hours.
• Identity verification (KYC) must be completed before withdrawing.
• Withdrawals may be temporarily held if bonus wagering requirements have not been met.
• Unusual or suspicious withdrawal requests may take additional time for review.

7 Welcome Bonus and Wagering Requirements

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000.

• This bonus must meet a 25x wagering requirement before it can be withdrawn.
• The bonus applies to the first deposit only and can be received once per account.
• A specific promo code or opt-in process may be required to receive the bonus.
• The bonus balance cannot be withdrawn directly — only winnings generated after completing the wagering requirement are eligible for withdrawal.
• Some games may be excluded from bonus wagering — contact support for details.

8 Other Promotions and Offers

99x99 periodically offers various special promotions, reload bonuses, cashback offers, and VIP rewards. Each promotion has its own terms and conditions.

• Each promotion has a specific duration and conditions, which are stated in the offer description.
• Bonus abuse or claiming promotion benefits through multiple accounts is prohibited.
• We reserve the right to change, suspend, or cancel any promotion.
• If promotion terms are violated, the bonus and any associated winnings may be forfeited.

9 VIP Program

The 99x99 VIP program has four tiers. A weekly cashback benefit applies at each tier:

• Bronze — up to 0.2% cashback per week.
• Silver — up to 0.5% cashback per week.
• Gold — up to 0.8% cashback per week.
• Platinum — up to 1.0% cashback per week.

The criteria for advancing to a VIP tier are determined at our discretion and may change at any time. VIP cashback is paid out at a set time each week.

10 Game Usage Rules

The following rules apply to the use of all games available on the 99x99 platform:

• Game results are controlled by a Random Number Generator (RNG) — there is no manipulation or predetermined outcome.
• Game results caused by a technical error will be considered void and the bet amount will be refunded.
• Exploiting any software or system error to gain an advantage is strictly prohibited.
• Accessing an account from multiple devices at the same time may be restricted.
• If the internet connection is lost during a game, play will resume from the state saved on the server.

11 Prohibited Activities

The following activities are strictly prohibited and may result in account closure as well as legal action:

• Fraud, deception, or any attempt to gain an unfair advantage.
• Using automated bots or software to play games.
• Arbitrage betting or systematic bonus hunting.
• Money laundering or attempting to introduce funds from illegal sources.
• Deliberately exploiting any vulnerability or bug in the platform.
• Harassing or engaging in abusive behaviour toward other members.

12 Use of Personal Information

The collection and processing of your personal information is governed by our privacy policy. For details, please visit our Privacy Policy page.

• Your information will be used only for the purposes of providing services, verification, and security.
• We do not sell your personal information to third parties without your consent.
• All financial and personal information is kept secure using SSL encryption.
• Information may need to be disclosed under legal obligations or by order of the authorities.

13 Commitment to Responsible Play

99x99 places responsible gaming as its highest priority. We believe gambling is a form of entertainment — never a source of income or a solution to financial problems.

• We give members the option to set their own limits — daily or weekly deposit limits, session limits, or self-exclusion.
• If you feel that gaming is having a negative impact on your life, please contact our support team.
• It is the responsibility of parents and guardians to prevent minors (under 21) from accessing the platform.

For more information, please visit our Responsible Gaming page.

14 Limitation of Liability

To the maximum extent permitted by law, 99x99 will not be liable for:

• Loss caused by internet connectivity issues or technical disruptions.
• Loss caused by your own actions or by unauthorized use of your account.
• Service disruption due to natural disasters, war, government restrictions, or other unavoidable circumstances.
• Technical errors by third-party game providers.

For any dispute or complaint, please contact our support team first. We aim to reach a fair and prompt resolution.

15 Intellectual Property

All content on the 99x99 website — logos, graphics, code, text, design, and software — is our intellectual property. Reproduction, distribution, or commercial use of any of it without written permission is prohibited.

16 Contact Us

If you have any questions or complaints about these Terms, please contact us:

• Email: [email protected]
• 24/7 live chat — available from any page on the platform.

Our support team provides assistance in Bengali seven days a week, 24 hours a day. All complaints are taken seriously and resolved as quickly as possible.

17 Applicable Law and Jurisdiction

These Terms will be interpreted and governed in accordance with applicable law. In the event of any dispute, both parties will first attempt to reach a resolution through friendly discussion. If a resolution cannot be reached through discussion, the matter will be settled through the appropriate legal process.